FAQs - Frequently Asked Questions
Pepfuels is the first government-registered company in India to offer guaranteed quality and quantity of diesel for your vehicles, DG sets, and manufacturing units at their doorstep. The Pepfuels ecosystem are delivering fuel in the PESO (Petroleum & Explosive Safety Organisation) approved Bowser. Pepfuels can be contacted via an online APP or websites to place orders as needed.
We are currently providing services in states Haryana, Uttar Pradesh, Karnataka, Andhra Pradesh, Maharashtra , Orissa & Madhya Pradesh having cities Manesar, Gurgaon, Rewari, Jhajjar, Ghaziabad, Noida, Greater Noida, Moradabad, Amroha, Aurangabad, Mangalore, Bangalore, Vishakhapatnam, Vijaywada , Nellore, Chennai, Faridabad etc. we will soon be covering all of India.
Diesel is delivered from 6AM to 10PM, and we are preparing to operate around the clock.
Deliveries of fuel will be made at the same day's retail price with low delivery fees. >200 Litre – 1 Rs/Litre Shipping Cost 200-500 Litre – 0.50 Paisa/Litre Shipping Cost
Fuel is sourced by Pepfuels directly from the depot and the registered dealers of (With dedicated facility) oil marketing companies. Pepfuels is the one and only company in India to source HSD from the refinery, which makes us different from the others in the industry and it is delivered to your location via PESO approved Bowsers after being subjected to quality and quantity tests. According to the standards of the Oil Safety Rules, fuel purity is measured. Before accepting delivery, the customer can confirm the fuel's quantity and quality.
You have the option of paying using a cheque, NEFT, POS machine, RTGS, or cash on delivery.
Download the Pepfuels mobile app or register yourself on our website by providing some basic information about yourself, location of service and quantity of fuel you require then you’ll receive a call back from our team to verify the company details and to register you on our system and after that we will deliver the fuel to your desired location with a lead time of 3 hours.
Fuel delivery near you is a continuous operation in and of itself. While they were at gas pumps, in a vehicle, or awaiting the delivery of LPG cylinders to their homes. Despite this, Pepfuels adds extra safety measures to prevent any incidents. According to Petroleum and Safety we ensure the checklist for the better delivery experience.
Pepfuels is an online delivery platform that prevents fuel theft by providing GPS and Camera support and provides consumers with 100% fuel as per the quantity standards. Before delivering high-quality materials, we inspect the site and make sure that all safety standards have been met. Pepfuels, however, adheres to all safety regulations, just like gas stations do for each & every delivery.
The government alters the fuel pricing mechanism every day. Pricing will be determined by the government-set Retail Selling Price in particular area. Pepfuels will charge from the customer as per the government price during delivery and delivery charges extra at the time of delivery as mentioned above.
Any sum paid in advance will be returned to the client's account in the event that the customer cancels under any circumstances, or the appointment may be rescheduled at the customer's request. Sending an email from a registered email address to accounts@pepfuels.com with the order and payment information will allow the consumer to get their money back. Within a week of verification, the money will be transferred to the consumers.