Terms & Conditions

For the safety of all concerned, the following precautions must be observed:

  • Switch off the engine before taking delivery of fuel (to avoid possible fire caused by spillage of fuel)
  • Please DO NOT smoke within the delivery premises.
  • Never light a match stick within the delivery premises.
  • SWITCHOFF the Mobile Phones within Petrol Pump premises.
  • It is advisable to get off the vehicle while refueling.
  • It is not advisable to carry petrol / diesel in plastic / glass bottles, we don’t deliver in bottles.
  • No vehicle carrying petroleum by road shall be parked on a public road or in any congested area or at a place within 9 meters of any source of fire
  • No delivery on the road side vehicle.
  • Services are available from 6am to 10pm.
  • We don't accept tips.
  • Vehicle should be in a range of 10mtr of your location.
  • Delivery will be in a time window. No fixed time is guaranteed.
  • Vehicle will wait max 10mins for delivery else vehicle will left.( Delivery charges will be deducted from your account ).
  • For bulk delivery up to 999 Liters, delivery site is inspected by Pepfuels officer before delivery if found suitable for delivery then only we will deliver.
  • Due to reasons such as applicable law, terrain or building features and limitations (e.g., overhead clearance), or the requirements of some private property owners, the Services may not be available in all locations within a service area. We reserve the right to decline to enter into any area to access your vehicle’s tank, for any reason. You generally will not be charged in such circumstances.

 
  1. 1. No delivery on the road side vehicle.
  2. ( SOS DELIVERY - When fuel is completely over . Max. 5ltr only , delivery charges 20Rs. )
  3. 2. We don't Deliver in bottles or containers .
  4. 3. Services are available from 6am to 10pm.
  5. 4. We don't accept tips.
  6. 5. Vehicle should be in a range of 10 mtr of your location .
  7. 6. Delivery will be in a time window. No fixed time is guaranteed.
  8. 7. Vehicle will wait max 10 mins for delivery else vehicle will left. ( Delivery charges will be deducted from your account ).
  9. 8. Due to reasons such as applicable law, terrain or building features and limitations (e.g., overhead clearance), or the requirements of some private property owners, the Services may not be available in all locations within a service area. We reserve the right to decline to enter into any area to access your vehicle’s tank, for any reason. You generally will not be charged in such circumstances. CUSTOMER IS AGREE TO ACCESS THE SERVICES AT HIS/HER OWN RISK.