Privacy Policy

Welcome to Pepfuels, the online and mobile service of Pepfuels, Inc. (“Pepfuels,” “we,” or “us”). Our Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Service, and your choices about the collection and use of your information.

Click on the links below to jump to each section: 1. How We Collect and Use Information 2. Sharing of Your Information 3. How We Store and Protect Your Information 4. Your Choices about Your Information 7. Links to Other Websites and Services 9. Changes to Our Privacy Policy 1. HOW WE COLLECT AND USE INFORMATION Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our We collect the following types of information about you: Information you provide us directly: We ask for certain information such as your username, first and last name, physical address, phone number and e-mail address when you register for a Pepfuels account, or if you correspond with us. We also collect your fuel preference, and you have the option to provide a photograph of yourself for identification purposes. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. When you use the Service for refueling, the Pepfuels personnel who provide the fuel may also photograph your vehicle and license plate. We use this information to operate, maintain, and provide to you the features and functionality of the In addition, if you participate in a subscription or on-demand offering through the Pepfuels Service, we will install a device in your vehicle to track fuel level, vehicle position, and other data about your vehicle(only when customer demands). If you later decide to discontinue this Service, you must promptly return the device to Pepfuels or pay a penalty fee. Pepfuels owns all rights in any such devices. At no point will Pepfuels transfer any ownership or property interest in any such devices to you or any other User, whether by providing such a device and/or attaching it to a User’s vehicle, or by any other Information we may receive from third parties: We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through Facebook Connect, by “following,” “liking,” adding the Pepfuels application, linking your account to the Pepfuels Service, etc., that third party may pass certain information about your use of its service to Pepfuels. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the Pepfuels Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will remove the information collected about We use this information to operate, maintain, and provide to you the features and functionality of the Service, as well as to communicate directly with you, such as to send you email messages and push notifications. We may also send you Service-related emails or messages (e.g., account verification, order confirmations, change or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below. Use of cookies and other technology to collect information. We automatically collect certain types of usage information when you visit our website or use our Service. When you visit the Service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Service. Log file information may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to anonymously track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and When you access our Service by or through a mobile device, we may receive or collect and store a unique identification number associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, our geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information, including advertising; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; (f) otherwise to plan for and enhance our Service; and (g) automatically update the Pepfuels application on 2. SHARING OF YOUR INFORMATION We may share your personal information in the instances described below. For further information on your choices regarding your information, see the section below called, “Your Remember, our Services allow you to connect with others and share information about yourself with other individuals. Your profile information, including your name, photo, location and other personal information, will be available publicly to other members of the Service by default and may be searchable by search engines which may display certain of your information publicly. By using the Service, you consent to have your profile information and your location displayed to other members of the Service. Consider your own privacy and personal safety when logging in to our Service and sharing your information with anyone. We may also share your personal information with: • Other companies owned by or under common ownership as Pepfuels, which also includes our subsidiaries (i.e., any organization we own or control) or our ultimate holding company (i.e., any organization that owns or controls us) and any subsidiaries it owns. These companies will use your personal information in the same way as we can • Third party vendors, consultants and other service providers that perform services on our behalf, in order to carry out their work for us, which may include identifying and serving targeted advertisements, content or service fulfillment, or providing analytics • Third parties who we think may offer you products or services you may enjoy; • The public and other members of the Service at your request. Any information or content that you voluntarily disclose for posting to the Service, such as User Content, becomes available to the public, as controlled by any applicable privacy settings. To change your privacy settings on the Service, please change your profile setting. Subject to your profile and privacy settings, any User Content that you make public is searchable by other Users and subject to use under our Pepfuels API. Any party that uses the Pepfuels API is subject to the API Terms of Use [insert link] which incorporates the terms of this Privacy Policy. If you remove information that you posted to the Service, copies may remain viewable in cached and archived pages of the Service, or if other Users have copied or saved that information; • Other parties in connection with any company transaction, such as a merger, sale of company assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings; and • Third parties as required to (i) satisfy any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Use Agreement, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Pepfuels, its users or the public as required or permitted by law and (v) detect, prevent or otherwise address criminal (including fraud or stalking), security or technical issues. 3. HOW WE STORE AND PROTECT YOUR INFORMATION Storage and Processing: Your information collected through the Service may be stored and processed in the United States or any other country in which Pepfuels or its subsidiaries, affiliates or service providers maintain facilities. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. or any other country in which Pepfuels or its parent, subsidiaries, affiliates or service providers maintain facilities and the use and disclosure of information about Keeping your information safe: Pepfuels cares about the security of your information, and uses commercially reasonable safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Pepfuels, at all times. However, Pepfuels cannot ensure or warrant the security of any information you transmit to Pepfuels or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the Pepfuels Service, such as social networks. Pepfuels is not responsible for the functionality or security measures of any third Compromise of information: In the event that any information under our control is compromised as a result of a breach of security, Pepfuels will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations. 4. YOUR CHOICES ABOUT YOUR INFORMATION Commercial and marketing communications: We use the information we collect or receive to communicate directly with you. We may send you emails containing newsletters, promotions and special offers. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. We also use your information to send you Service-related emails (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). You may not opt out of Service-related e-mails. You control your account information and settings: You may update your account information and email-communication preferences at any time by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at Online Advertising. We may permit third party online advertising networks to collect information about your use of our website over time so that they may display ads that may be relevant to your interests on other websites or apps. Typically, the information collected for this purpose is collected through cookies or similar tracking technology. The only way to completely opt out of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit and/or the Network Advertising Initiative’s online resources, located at Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Pepfuels or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at How long we keep your User Content: Following termination or deactivation of your User account, Pepfuels may retain your profile information and User Content for a commercially reasonable time for backup, archival, or audit purposes. 5. "DO NOT TRACK" Although we do our best to honor the privacy preferences of our customers, we are not able to respond to Do-Not-Track signals from your browser at this time. As discussed above, we track website usage information through the use of cookies for analytic and internal purposes only. Because we do not collect this information to track you across websites over time, your selection of the “Do Not Track” option provided by your browser will not have any effect on our collection of cookie information for analytics or internal purposes. 6. CHILDREN’S PRIVACY Pepfuels does not knowingly collect or solicit any information from anyone under the age of 18 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 18. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us at 7. LINKS TO OTHER WEB SITES AND SERVICES We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the If you have any questions about this Privacy Policy or the Service, please contact us. We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. In addition, you agree that we are not responsible for and we do not have any control over any third-parties that you authorize to access your User Content. If you are using a third-party website or service (like Facebook) and you allow such a third-party access to your User Content you do so at your own risk. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources other than through the Service. 8. HOW TO CONTACT US If you have any questions about this Privacy Policy or the Service, please contact us at 9. CHANGES TO OUR PRIVACY POLICY Pepfuels may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. When we change the policy in a material manner we will let you know and update the ‘last modified’ date at the This privacy policy was last modified on [insert date].

Terms & Conditions

Your Agreement to these Terms and Conditions for availing Service The Terms and Conditions (as may be amended from time to time, the “Agreement”) is a legal contract between you being, an individual customer, user, or beneficiary of this service of at least 18 years of age, and PEPFUELS TECHNOLOGIES PRIVATE LTD. having its registered office&headquartered at SRA-73D , SHIPRA REVEIRA , INDIRAPURAM , GAZIABAAD , UP-201014. All services are rendered by PEPFUELS through its platform under the brand name ‘PEPFUELS’. Hence all the rights, benefits, liabilities & obligations under the following terms & conditions shall accrue to the benefit of PEPFUELS. (together with its subsidiaries and other affiliates, “us”, “We” or “PEPFUELS”), regarding your use of our services which may be added from time to time (all such services are individually or collectively are referred as Service or Services as they case may be 1. PAYMENT POLICY: BILL PAYMENTS In order to use the Service, you may need to obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. In addition, you must have all equipment necessary to make such connection to the World Wide Web, including a computer and modem or other access device. PEPFUELS and/or the PEPFUELS business partner reserve the right to charge and recover from the User, fees for availing the Services. These changes shall be effective from the time they are posted on to the PEPFUELS Website or over the PEPFUELS business partner channel through which you are availing the Service. You are bound by such revisions and should therefore visit the PEPFUELS Website or check with the PEPFUELS business partner channel through which you are availing the Service to review the current fees from time to time. In the event that you stop or seek a reversal of the Payment Instructions as may have been submitted, PEPFUELS shall be entitled to charge and recover from you and you shall be liable to pay such charges to the Bill Payment Service as may be decided by PEPFUELS. These charges shall be charged on to your designated Payment Account or in any other manner as may be decided by PEPFUELS. PEPFUELS offers a convenient and secure way to make payments towards identified Biller(s) using a valid Payment Account. Depending upon the PEPFUELS business partner through whom the Service is availed by you (i) the specific features of the Service may differ (ii) the number of Billers available over the Service can differ (iii) the type and range of Payment Accounts that can be used to issue a Payment Instructions can differ and (iv) the modes/devices over which the Service can be accessed can differ; and (v) the charges, fees for availing the Service or any aspect of the Service can differ. Specific details related to these aspects would be available with the PEPFUELS business partner or the channel over which the Service is being availed. From time to time, PEPFUELS, at its sole discretion, can add to or delete from such list of Billers or types of Payment Accounts that can be used in respect of making payments to a Biller. In any event (i) the type and range of Payment Accounts that can be used for making payments may differ for each Biller depending on Biller specifications (ii) there may be an additional fees/charge when using certain types of Payment Accounts in respect of a Biller; and (iii) the terms upon which a payment can be made to a Biller can differ depending on whether a Card or a Bank Account is used to issue the Payment Instruction. Further depending on the specific facilities allowed by a PEPFUELS business partner, payments to a Biller can be made either (a) by issuing a Payment Instruction for an online debit/charge to a Payment Account; or (b) by scheduling an automated debit to a Payment Account. In using the Bill Payment Service, you agree to: 1. Provide true, accurate, current and complete information about yourself (“Registration Data”), your Payment Account details (“Payment Data”), your Biller details (“Biller Data”) and 2. Maintain and promptly update the Registration Data, Payment Data and Biller Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or PEPFUELS has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, PEPFUELS has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). The term biller includes telecom operators. PEPFUELS assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances: 1. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, invalid and delayed. 2. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s) 3. If the funds available in the Payment Account are under any encumbrance or charge. 4. If your Bank or the NCC refuses or delays honoring the Payment Instruction(s) 5. If payment is not processed by biller upon receipt. 6. Circumstances beyond the control of PEPFUELS (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force) In case the payment is not effected for any reason, you will be intimated about the failed payment by an e-mail. NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CAUSES WHATSOEVER, AND REGARDLESS OF THE FORM OF ACTION (WHETHER LIABILITY ARISES DUE TO NEGLIGENCE OR OTHER TORT, BREACH OF CONTRACT, VIOLATION OF STATUTE, MISREPRESENTATION OR FOR ANY OTHER REASON), WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU, IF ANY, FOR USING THE PORTION OF THE SERVICES OR THE SITE GIVING RISE TO THE CAUSE OF ACTION OR 0NE THOUSAND RUPEES (RS.1000), WHICHEVER IS LESSER. 2.Communication Policy 1. By accepting the terms and conditions the customer accepts that PEPFUELS may send the alerts to the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer. The customer acknowledges that the alerts will be received only if the mobile phone is in ‘On’ mode to receive the SMS. If the mobile phone is in ‘Off’ mode then the customer may not get / get after delay any alerts sent during such period. 2. PEPFUELS will make best efforts to provide the service and it shall be deemed that the customer shall have received the information sent from PEPFUELS as an alert on the mobile phone number provided during the course of ticket booking and PEPFUELS shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The customer cannot hold PEPFUELS liable for non-availability of the service in any manner whatsoever. 3. The customer acknowledges that the SMS service provided by PEPFUELS is an additional facility provided for the customer’s convenience and that it may be susceptible to error, omission and/ or inaccuracy. In the event the customer observes any error in the information provided in the alert, PEPFUELS shall be immediately informed about the same by the customer and PEPFUELS will make best possible efforts to rectify the error as early as possible. The customer shall not hold PEPFUELS liable for any loss, damages, claim, expense including legal cost that may be incurred/ suffered by the customer on account of the SMS facility. 4. The customer acknowledges that the clarity, readability, accuracy, and promptness of providing the service depend on many factors including the infrastructure, connectivity of the service provider. PEPFUELS shall not be responsible for any non-delivery, delayed delivery or distortion of the alert in any way whatsoever. 5. The customer agrees to indemnify and hold harmless PEPFUELS and the SMS service provider including its officials from any damages, claims, demands, proceedings, loss, cost, charges and expenses whatsoever including legal charges and attorney fees which PEPFUELS and the SMS service provider may at any time incur, sustain, suffer or be put to as a consequence of or arising out of (i) misuse, improper or fraudulent information provided by the customer, (ii) the customer providing incorrect number or providing a number that belongs to that of an unrelated third party, and/or (iii) the customer receiving any message relating to the reservation number, travel itinerary information, booking confirmation, modification to a ticket, cancellation of ticket, change in schedule, delay, and/or rescheduling from PEPFUELS and/or the SMS service provider. 6. Customer also agrees to receive information regarding what PEPFUELS perceives to be of their interest based on usage history via SMS, email & phone call. This includes offers, discounts and general information. In case the customer does not want such information, they have to explicitly ask to be excluded. 7. By accepting the terms and conditions the customer acknowledges and agrees that PEPFUELS may call the mobile phone number provided by the customer while registering for the service or to any such number replaced and informed by the customer, for the purpose of collecting feedback from the customer regarding their travel, the facilities and/or services of the operator. 8. Grievances and claims related issues should be reported to PEPFUELS support team within 7 days. 3. Prohibited Conduct By using the Services you agree not to: • use the Services for any purposes other than to purchase of fuel and/or to access the Services in accordance with these Terms and Conditions and as such services are offered by PEPFUELS • impersonate any person or entity, falsely claim or otherwise misrepresent an affiliation with any person or entity, or access the accounts of others without permission, forge another persons’ digital signature, misrepresent the source, identity, or content of information transmitted via the Services, perform any other similar fraudulent activity or otherwise purchase Recharge with what we reasonably believe to be potentially fraudulent funds • infringe our or any third party’s intellectual property rights, rights of publicity or privacy • use the Services if You are under the age of eighteen (18) without a parental sponsor or in any event use the Services if You are under the age of thirteen (13) years old even with a parental sponsor and in accordance with applicable law • post or transmit any message which is libelous, defamatory or which discloses private or personal matters concerning any person • post or transmit any message, data, image or program which is pornographic in nature • refuse to cooperate in an investigation or provide confirmation of Your identity or any other information You provide to PEPFUELS • remove, circumvent, disable, damage or otherwise interfere with security-related features of the Services and the Site or features that enforce limitations on the use of the Services • reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation • use the Services in any manner that could damage, disable, overburden, or impair it, including, without limitation, using the Services in an automated manner • modify, adapt, translate or create derivative works based upon the Services and the Site or any part thereof, except and only to the extent that such prohibition is expressly prohibited by applicable law notwithstanding this limitation • intentionally interfere with or damage operation of the Services or any other user’s enjoyment of it, by any means, including uploading or otherwise disseminating viruses, adware, spyware, worms, or other malicious code or file with contaminating or destructive features • use any robot, spider, other automatic device, or manual process to monitor or copy the Site without prior written permission • interfere or disrupt this Site or networks connected to this Site • take any action that imposes an unreasonably or disproportionately large load on our infrastructure/ network • use any device, software or routine to bypass the Site’s robot exclusion headers, or interfere or attempt to interfere, with the Services • forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through our Site or to manipulate your presence on our Site • sell the Services, information, or software associated with or derived from it • use the facilities and capabilities of the Site to conduct any activity or solicit the performance of any illegal activity or other activity which infringes the rights of others • breach this Agreement or any other PEPFUELS agreement or policy • provide false, inaccurate or misleading information • use the Site to collect or obtain personal information, including without limitation, financial information, about other users of the Site • purchase Recharge with what PEPFUELS reasonably believes to be potentially fraudulent funds • use the Services in a manner that results in or may result in complaints, disputes, reversals, chargebacks, fees, fines, penalties and other liability to PEPFUELS, a third party or You • use the Services in a manner that PEPFUELS or any payment card network reasonably believe to be an abuse of the payment card system or a violation of payment card network rules • take any action that may cause PEPFUELS to lose any of the Services from its service providers, payment processors or other suppliers • send automated request of any kind to the Site’s system without express permission in advance from PEPFUELS. 4.Refund Policy All sales of payments are final with no refund or exchange permitted. However, if in a transaction performed by you on the Site, money has been charged to your card or bank account and a Recharge is not delivered within 24 hours of your completion of the transaction then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page. Please include in the email the following details – the mobile number, vehicle no. ,payment value, Transaction date and Order Number. PEPFUELS shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 21 working days from the date of receipt of your email. All Refunds will be credited to your Semi Closed Wallet. You can trigger a request to credit the payment to source. It will take 3-21 days for the money to show in your bank account depending on your bank’s policy. 5.Termination; Agreement Violations You agree that PEPFUELS, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate your account (or any part thereof) or your use of the Services and remove and discard all or any part of your account, your user profile, or your recipient profile, at any time. PEPFUELS may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. You agree that any termination of your access to the Services or any account you may have or portion thereof may be effected without prior notice, and you agree that PEPFUELS will not be liable to you or any third party for any such termination. Any suspected fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies PEPFUELS may have at law or in equity. Upon termination for any reason, you agree to immediately stop using the Services. 6. Indemnification You agree to indemnify, save, and hold PEPFUELS, its affiliates, contractors, employees, officers, directors, agents and its third party suppliers, licensors, and partners harmless from any and all claims, losses, damages, and liabilities, costs and expenses, including without limitation legal fees and expenses, arising out of or related to your use or misuse of the Services or of the Site, any violation by you of this Agreement, or any breach of the representations, warranties, and covenants made by you herein. PEPFUELS reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify PEPFUELS, including rights to settle, and you agree to cooperate with PEPFUELS’s defense and settlement of these claims. PEPFUELS will use reasonable efforts to notify you of any claim, action, or proceeding brought by a third party that is subject to the foregoing indemnification upon becoming aware of it. This paragraph shall survive termination of this Agreement. 7. Ownership; Proprietary Rights The Services and the Site are owned and operated by PEPFUELS and/or third party licensors. The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services and the Site provided by PEPFUELS (the “Materials”) are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. As between you and PEPFUELS, all Materials, trademarks, service marks, and trade names contained on the Site are the property of PEPFUELS and/or third party licensors or suppliers. You agree not to remove, obscure, or alter PEPFUELS or any third party’s copyright, patent, trademark, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Services. Except as expressly authorized by PEPFUELS, you agree not to sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorized use of the Materials. PEPFUELS reserves all rights not expressly granted in this Agreement. If you have comments regarding the Services and the Site or ideas on how to improve it, please contact customer service. Please note that by doing so, you hereby irrevocably assign to PEPFUELS, and shall assign to PEPFUELS, all right, title and interest in and to all ideas and suggestions and any and all worldwide intellectual property rights associated therewith. You agree to perform such acts and execute such documents as may be reasonably necessary to perfect the foregoing rights. 8. Modification of this Agreement PEPFUELS reserves the right to change, modify, add, or remove portions of this Agreement (each, a “change”) at any time by posting notification to the Site or otherwise communicating the notification to you. The changes will become effective, and shall be deemed accepted by you, 24 hours after the initial posting and shall apply immediately on a going-forward basis with respect to payment transactions initiated after the posting date. If you do not agree with any such modification, your sole and exclusive remedy is to terminate your use of the Services. For certain changes, PEPFUELS may be required under applicable law to give you advance notice, and PEPFUELS will comply with such requirements. 9. Waiver The failure of PEPFUELS to exercise or enforce any right or provision of this Agreement will not constitute a waiver of such right or provision. Any waiver of any provision of this Agreement will be effective only if in writing and signed by PEPFUELS. Governing Law and Forum for Disputes any claim or dispute either party may have against their other under these term shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.. This Agreement shall be governed by the laws of India, without giving effect to any principles of conflicts of law Severability If any provision of this Agreement is held to be unlawful, void, invalid or otherwise unenforceable, then that provision will be limited or eliminated from this Agreement to the minimum extent required, and the remaining provisions will remain valid and enforceable. Assignment This Agreement, and any rights granted hereunder, may not be transferred or assigned by you without our prior written consent which may be withheld in our sole discretion, but may be assigned by us to our affiliates without restriction as a part of any business reorganisation. Any assignment attempted to be made in violation of this provision shall be void and of no effect. Survival Upon termination of this Agreement, any provision which, by its nature or express terms should survive, will survive such termination or expiration as applied to transfers and relationship prior to such termination or expiration. Headings The heading references herein are for convenience purposes only, do not constitute a part of these Terms and Conditions, and will not be deemed to limit or affect any of the provisions hereof. Entire Agreement This is the entire agreement between you and PEPFUELS relating to the subject matter hereof and will not be modified except in writing, signed by both parties, or by a change to this Agreement made by PEPFUELS in accordance with the terms of this Agreement. 10.Consent to Electronic Communications and Transactions By registering to use the Site, below, you consent to conduct transactions and receive communications, notices and information from us electronically, whether sent by e-mail or other electronic means. Electronic communications shall be deemed to have been received by you when We send the electronic communication to the email address/mobile number that as per our records, or when We post the electronic communication on the PEPFUELS Site. The requirements for such electronic transactions and communications following: you must have access to the Internet, mobile web, applications and a valid e-mail address. You can withdraw your consent at any time by contacting us, but We reserve the right to terminate your account upon such withdrawal. Withdrawal of your consent will not affect the legal validity and enforceability of any notice, statement or disclosure previously received electronically. You agree to notify us promptly if your email address or other contact information changes by updating your account information or contacting us. 11. Limitation of Liability WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES RESULTING FROM YOUR DISPLAYING, COPYING, OR DOWNLOADING ANY MATERIALS TO OR FROM THE WEBSITE OR THE MOBILE APPLICATION. IN ADDITION, WE SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF, OR RELATING TO, ANY OF THE FOLLOWING, REGARDLESS OF WHETHER SOUNDING IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE: • LEAVING THE FUEL TANK DOOR OPEN — YOU AGREE THAT YOU LEAVE THE FUEL TANK DOOR TO YOUR VEHICLE OPEN AT YOUR OWN RISK, AND THAT WE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM LEAVING YOUR FUEL TANK DOOR OPEN. • ANY SIPHONING OF FUEL FROM YOUR VEHICLE. • ACCESS BY ANY THIRD PARTY TO ANY AREA WITHIN WHICH YOUR VEHICLE IS LOCATED, WHETHER OR NOT YOU HAVE GIVEN US ANY KEY, PIN OR PASSCODE TO ALLOW US ACCESS TO SUCH AREA. • DUE TO REASONS SUCH AS APPLICABLE LAW, TERRAIN OR BUILDING FEATURES AND LIMITATIONS (E.G., OVERHEAD CLEARANCE), OR THE REQUIREMENTS OF SOME PRIVATE PROPERTY OWNERS, THE SERVICES MAY NOT BE AVAILABLE IN ALL LOCATIONS WITHIN A SERVICE AREA. WE RESERVE THE RIGHT TO DECLINE TO ENTER INTO ANY AREA TO ACCESS YOUR VEHICLE’S TANK, FOR ANY REASON. YOU GENERALLY WILL NOT BE CHARGED IN SUCH CIRCUMSTANCES. • ANY SPILLAGE OF FUEL, WHETHER OR NOT RELATED TO OUR SERVICES. • THE FUEL USED TO FILL YOUR FUEL TANK. • ANY DAMAGE TO YOUR VEHICLE OR OTHER REAL OR TANGIBLE PERSONAL PROPERTY, WHETHER OWNED BY YOU OR BY A THIRD PARTY — BY AGREEING TO THESE TERMS OF USE AND GRANTING ACCESS TO YOUR VEHICLE FUEL TANK AND THE PROPERTY ON WHICH YOUR VEHICLE IS LOCATED, YOU ASSUME ALL LIABILITY FOR ANY DAMAGES ARISING FROM OUR ACCESS TO YOUR VEHICLE. • NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, NEITHER PEPFUELS, NOR ITS AFFILIATED COMPANIES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR ANY RELATED PARTY SHALL HAVE ANY LIABILITY TO USERS OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF REVENUE OR PROFITS ARISING UNDER OR RELATING TO THESE TERMS, THE SITE OR THE OFFERINGS, EVEN IF ANY OF SAID PARTIES HAD BEEN ADVISED OF, KNEW OF, OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. 12. Choice of Law and Dispute Resolution These Terms shall be governed by, and construed in accordance with, the laws of India, without reference to principles of conflicts of law. The parties agree that the courts of New Delhi shall have exclusive jurisdiction over any dispute arising from or relating to these Terms, the Platform/Network or the Site. You expressly consent to the personal jurisdiction of said courts and waive any objection to such personal jurisdiction based on forums non convenience or any other basis. • General The parties are independent contractors and nothing in these Terms shall be deemed to create an agency or employment relationship, a franchisor-franchisee relationship, joint venture or partnership. These Terms constitute the entire agreement between you and us regarding its subject matter and supersede all prior and contemporaneous undertakings and agreements between the parties, whether written or oral, with respect to that subject matter. Should any provision of these Terms be deemed unenforceable or invalid, the other provisions of these Terms shall remain in full force and effect. You cannot assign the Terms or delegate your obligations under these Terms without the express written consent of PEPFUELS. The prevailing party in any action relating to these Terms shall be entitled to recover its reasonable legal fees, costs and disbursements incurred in connection therewith from the non- prevailing party. 13. Cancellation • Cancellation by PEPFUELS: There may be certain orders that PEPFUELS Merchant partners are unable to accept and service and these may need to be cancelled. Some situations that may result in your order being cancelled include, non-availability of the product or quantities ordered by you, non- availability of the delivery service in the address to which product is required to be shipped, inaccuracies or errors in pricing information specified by our Merchant partners, or problems identified by PEPFUELS’s credit and fraud avoidance department. PEPFUELS may also require additional verifications or information before accepting any order. PEPFUELS will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card or bank account has been charged, the said amount will be reversed back in your credit card / bank account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or PEPFUELS. • Cancellation by the User: In case of requests for order cancellations, PEPFUELS reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if PEPFUELS receives a cancellation notice and the order has not been processed/ approved by PEPFUELS, PEPFUELS shall cancel the order and refund the entire amount to you instantly. PEPFUELS will not be able to cancel orders that have already been processed. PEPFUELS has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by PEPFUELS and accept PEPFUELS’s decision regarding the cancellation. In cases where it is not possible to cancel orders since they have already been shipped refund shall be made subject to the returns process post return request is raised and you would get replacement or refund once the original item is back with the Merchant partner in good sale-able condition. • PEPFUELS reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by PEPFUELS as per certain criteria. Any PEPFUELS Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz: • Products ordered are not for self-consumption but for commercial resale • Invalid address given in order details • Any malpractice used to place the order 14. Delivery of the Product: Your shipping address, pin code will be verified with the database of PEPFUELS before you proceed to pay for your purchase. In the event your order is not serviceable by our delivery partners or the Merchant or the area is not covered, we would request you to provide us with an alternate shipping address which we expect to have on our partner/Merchant’s delivery list. In case there is any dispute regarding the shipment of the product or services for the area not covered by PEPFUELS, in such cases PEPFUELS will not be responsible for the non-delivery of the product. PEPFUELS doesn’t deliver items internationally. However, you can make purchases on the Site from anywhere in the world but at the same time ensuring the shipping address is within India.In case you book multiple orders for the Products and Services in one transaction, PEPFUELS would endeavor to ship all Products together. However, this may not always be possible due to some product characteristics or logistics’ issues. If you purchase multiple Products in single transaction, then all the Products would be dispatched to a single shipping address given by you. If you wish to ship Products to different addresses, then you should book the orders separately based on the delivery addresses. 15. Return Policy There is no return policy for the products offered by PEPFUELS. This is because of the nature of the product. By accepting the terms and conditions the you accept that PEPFUELS may send the alerts to the mobile phone number/ email provided by you while registering for the Service or to any such number replaced and informed by you.